Let us handle your problems, so you can handle your business.
Douglass Support Services helps small businesses run their day-to-day operations, technology and financial systems more efficiently, with specialized support services designed to help you help your business.
By providing bookkeeping and financial services—whether on a daily or an as-needed basis—the firm takes over your accounts receivable and payable, vendor relations, collections, and financial systems, leaving you free to focus on the business you do best without worrying about your accounting details being covered.
Douglass Support can also serve as your technology department, streamlining the IT you already have in place to simplify its use throughout every aspect of business. Our goal is to enhance how your technology works for you, so it serves as an easy yet integral aspect of your business operations and production systems.
Ensuring that existing technology is better used to enhance your operations helps workflow systems and production processes become more predictable, more productive, and more efficient, with fewer opportunities for mistakes. We help your employees do things right by simplifying processes that can make it easier to do so.
Managing integration of an existing accounting software package for a non-tech-savvy lawn care service helped the firm automate its billings processes for expedited cash flow.
Recommendations for information flow overcame an existing flaw within a client’s graphics/data transfer system; the technical solution expedited storage, processing, networking and transfer of information between multiple international locations for the product labeling division of a medical diagnostics corporation.
Strategic information management facilitated materials development and cut significant annual costs for a major health care network during its yearly benefits rollout to employees.
Establishment of processes for internal job tracking expedited projects with a printing firm’s largest client, ultimately increasing the number of projects handled and corresponding revenues.
Development of internal job tracking and costing systems for graphic design firms and advertising agencies achieved greater accuracy and profitability through project estimating, tracking and invoicing.